We roast and ship Monday to Friday. The cut-off time for orders is 8 a.m.; orders placed after this time will be prepared and shipped the next working day. Orders placed on Friday will be shipped the following Monday. Our operations are closed on Public Holidays and for the Christmas period.
Our free shipping service within the UK is through Royal Mail's 48-hour tracked service, which can take 3-5 working days. We also offer a 24-hour tracked service and a next working day service through DPD. Please note that the delivery times are calculated from the point of dispatch, not the point of order. Orders up to two 250 gram bags should fit through a standard UK letterbox.
International orders are shipped via Royal Mail on a tracked service and can take up to 28 days. Additional import fees and customs handling costs may apply.
If you encounter issues with your order or have further questions, please contact customer service.